Privacy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Awlala.com collects and processes your personal information through Awlala websites. By using Awlala.com, you are consenting to the practices described in this Privacy Policy.
What Personal Information Does Awlala Collect?
We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

Information You Give Us: We receive and store any information you provide in relation to Awlala Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of Awlala Services.
Automatic Information: We automatically collect and store certain types of information about your use of Awlala Services, including information about your interaction with products, content and services available through Awlala.com. Like many websites, we use "cookies'' and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Awlala.com and other content served by or on behalf of Awlala on other websites.
Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

The Purposes of Using Customers' Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve Awlala Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Awlala.com.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Awlala Services.
Communicate with you. We use your personal information to communicate with you in relation to Awlala Services via different channels (e.g., by phone, email, chat).
Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve Awlala Services, we use cookies and other identifiers. For detail refer Cookie Settings

Does Awlala Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries*: Awlala.com, and Sewasew Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Transactions involving Third Parties: We make available to you services and products for use on or through Awlala.com. For example, you can order products from third parties through our online store. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, processing payments and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Awlala.com. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Awlala and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Awlala, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?
We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.
For payment card related security, please refer to our shipping-and-payment.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Awlala account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

The information that you can access:
You can access your information, including your name, address, payment methods, profile information, orders, and wish list in the "My Account" section of the website.

The choices that you have:
If you have any questions as to how we collect and use your personal information, please contact our Support/Help. Many of our Awlala Services also include settings that provide you with options as to how your information is being used.

As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Awlala Services.
You can add or update certain information on pages such as those referenced in What Information Can I Access?. When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive email or other communications from us, please adjust your Customer Communication Preferences.

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact Support/Help. Depending on your data choices, certain services may be limited or unavailable.

Are Children Allowed to Use Awlala.com?
Awlala does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Awlala Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.

Conditions of Use, Notices, and Revisions
If you choose to use Awlala.com, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of Ethiopia. If you have any concern about privacy at Awlala, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We keep the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

*Awlala.com is a subsidiary of Sewasew Inc, the company that has ventured and enjoyed the success of bringing Africa’s local knowledge to the internet with its flagship platform www.sewasew.com.